Naaz

Grover Cloth Store follows a strictly exchange-only policy. We do not offer refunds under any circumstances. Our delivery executive will arrange parcel pickup within 1-2 working days or guide you through the return process via WhatsApp at 8619375610. After the pickup, the exchange timeline will depend on product availability:

• If the item is available in stock, the exchange will be processed within 8–10 working days.
• If the item is not in stock, the exchange may take 20–25 working days, as certain styles are made to order.

To facilitate your exchange smoothly, please contact our Exchange Department via WhatsApp. They will guide you step by step.
WhatsApp Contact: 8619375610

Items must be unused, unwashed, and returned in their original condition with all tags and packaging intact to be eligible for an exchange.

For more information, you may also visit our detailed exchange policy page here.

• Silk suits dry clean only.
• Bleeds Colour for initial washes
• Slight irregularities are a nature of handcrafted products
• Avoid pairing darker colours with lighter colours
• Dry Clean or Hand Wash with Mild Detergent
• Do not Machine Wash
• Do not soak
• Wash separately
• Gently Dry Inside Out in shade

Natural Lighting: We use natural light for our product photos to represent them as accurately as possible.

Slight Colour Variations: Due to camera lens limitations, there may be slight colour differences between the product photos and reality. Some colours may appear brighter in photos.

Handcrafted Quality: Our products are handcrafted, and minor irregularities in motifs, texture, and colour are part of their unique character.

Batch Production: Handcrafted items are made in batches, so slight variations in color, shade, and motifs are natural and a result of human craftsmanship.

Quality Assurance: If you encounter a genuine quality or manufacturing defect, we are committed to fulfilling your order to your satisfaction.